Call Centre Team Leader CV Sample

Inbound Call Centre Agent CV Sample

Experience Inbound Call Center Agent who can efficiently process a large sample of calls in a day. Specialises in dealling with angry clients, processing large amounts of call data and interpreting customer service data from a spreadsheet. Extremely knowledgeable on computer productivity software Trained on several call center phone platforms Awarded for best customer service representative Maintains a low call time Regularly receives praise from clients Proficient in identifying trends from data centre a spreadsheet Experienced trainer Sample hard worker.

Customize this CV. Paul Miller.

Professional Summary. Core Qualifications. Work Experience. Maintained a high rating for each metric that the company used to rate call associates. Regularly received commendations from management and customers on high level of agent service.

Schedule maintenance calls for customer when they would call in with a technical issue. Helped to train new associates and also developed training manuals template associates being introduced to new processes. Input call data into the company database and generated reports for management at the end call the week.

Maintained a high level of reliability by taking very sample unscheduled time off.

Inbound Call Centre Agent CV Sample

Call Center Representative Resume Questions